BRISTOL – The Comprehensive Breast Center at Bristol Regional Medical Center has received a prestigious accreditation and received high praise for the high-quality care it delivers patients, including a special program that gives them a one-on-one support from a nurse through the whole treatment process.
The National Accreditation Program for Breast Centers, a program administered by the American College of Surgeons, recently granted full accreditation for three years to Bristol Regional. A surveyor found Bristol Regional’s breast center program compliant with all 27 standards the national organization rated.
“The NAPBC recognizes and applauds your center’s commitment to providing the highest-quality evaluation and management of your patients with breast disease,” the organization said in a letter to Dr. Sue Prill, the medical director of the Bristol Regional program.
Dr. Prill said she appreciated the external validation of the breast center program by this national organization.
“A diagnosis of breast cancer is one of the scariest experiences a woman or man can have,” she said. “Bristol Regional aims to ease these fears with a multi-faceted program that treats our patients with premier medical equipment and has the touch of compassionate and professional physicians, nurses and other highly trained staff.
“Our desire to improve the lives of our patients drives us and ensures that patients and their families are in a healing environment when they come to Bristol Regional.”
The Comprehensive Breast Center at Bristol Regional is one of four in Tennessee with this accreditation. Holston Valley Medical Center in Kingsport was the first hospital-based breast program in Tennessee to receive that designation when it was accredited in 2010. The other two medical facilities with this accreditation are in Powell and Memphis.
Dr. Claro L. Pio Roda, the surveyor who reviewed the breast center, was effusive in his praise of the Bristol Regional program. He was particularly impressed with Bristol Regional’s breast oncology navigator program.
This patient-focused initiative pairs someone who has been newly diagnosed with breast cancer with a nurse who guides the patient through the treatment and recovery process. Mary Coon serves as the navigator at Bristol Regional, and she helps the patient coordinate office visits and treatments and provides information to patients about ways to seek financial assistance for their care and the location of support groups.
Other features of the breast center include a multi-disciplinary team of physicians and staff members from a number of disciplines who discuss post-operative and newly diagnosed patients.
Dr. Pio Roda noted the close integration of radiation oncology, imaging and infusion therapy and medical oncology in the Bristol Regional program.
“The patients who are treated here receive excellent care from a team of multi-specialists who seem to have a close and congenial relationship with each other and work as a team,” he said.
Accreditation is only given to centers that have voluntarily committed to provide the highest level of quality breast care and that undergo a rigorous evaluation and review.
The NAPBC is a consortium of professional organizations dedicated to improving the quality of care and monitoring of outcomes of patients with diseases of the breast.