KINGSPORT – Holston Valley Medical Center, which has a long-standing reputation of delivering superior cardiovascular care to patients in the region, has been recognized as one of the top 100 hospitals in the nation by a leading ratings agency.
Holston Valley earned this designation in five medical excellence categories – cardiac care, major cardiac surgery, coronary bypass surgery, heart attack treatment and vascular surgery – from CareChex, a division of Comparion that evaluates hospitals on multiple components of quality.
In addition, Holston Valley was named among the top 10 percent in the nation in these five areas as well as in neurological care.
“We are thrilled with the outcome of this third-party evaluation because it reflects our commitment to achieve optimal results for our patients,” said Virginia Frank, Holston Valley’s president. “Our physicians and other caregivers are passionate about improving patients’ lives, and they achieve success with innovative and highly skilled care that benefits our region tremendously.”
CareChex ratings are based on a comprehensive review of nearly all general, acute, nonfederal hospitals in the United States. The company sifts through a collection of publicly available databases, such as the Centers for Medicare & Medicaid Services and the Hospital Quality Alliance, for its analysis. CareChex considers factors such as process of care, outcomes of care and patient satisfaction.
The company’s reason for compiling the rankings is to help providers and healthcare consumers evaluate the quality of inpatient care.
While CareChex focuses on evaluating the quality of hospitals, companies recognize the value of relying on this national ratings agency. For example, The Wall Street Journal said the National Business Coalition on Health planned to use clinical and financial information from CareChex to assess the value of hospital services for employer contracting.
Attaining successful results for patients is a relentless pursuit for the Wellmont CVA Heart Institute, a team of 46 physicians that oversees the cardiovascular program at Holston Valley and other Wellmont Health System hospitals.
The heart institute has worked continuously to develop and refine its Level One Heart Attack Network to ensure blockages in patients’ arteries are cleared as soon as possible. The network is a partnership between physicians at the hospital and medical providers who respond to patients in the community.
This process saves time because it gives personnel in the cardiac catheterization lab more time to mobilize prior to the patient’s arrival at the hospital. It has empowered Holston Valley cardiologists to restore blood flow in a clogged artery in less than 15 minutes after the patient comes through the hospital doors.
Meanwhile, Holston Valley’s performance with coronary bypass surgery led to the hospital twice being recognized among the best in the country by the nation’s leading consumer magazine.
The hospital is also one of only a limited number of facilities across the country – and the only one in the region – approved to perform transcatheter aortic valve replacements. This procedure provides patients who have severe aortic stenosis and are a high risk for open-heart surgery with an alternative that extends their lives.
“The Wellmont CVA Heart Institute constantly benchmarks itself against the leading providers in the country because our patients deserve nothing but the best care possible,” said Dr. Jerry Blackwell, the heart institute’s president. “We welcome these reviews by companies as highly respected as CareChex because it gives us an independent analysis of our performance that can be used to bolster our care.”
The results from CareChex are helpful as the heart institute develops a road map for the future, Dr. Blackwell said.
“It is gratifying to all the caregivers at the heart institute and Holston Valley to know the programs and processes we have in place are among the best in the nation,” he said. “Our vision is to provide the health care anywhere, so it is comforting to know we are on the right track. But it motivates us as well because we are always searching for additional ways to make the care we deliver even better.”