NEW NURSE CALL SYSTEM AT BRMC IMPROVES PATIENT CARE

BRISTOL – Nurses at Bristol Regional Medical Center are spending more time with patients and less time looking for each other thanks to a new nurse call system being used by the hospital.

As part of the innovative new system, very caregiver in the hospital’s nursing units wears a badge that sends infrared signals to monitors in each room. A monitor in the central nursing station and in each patient room can then track where each nurse is at any given time.

“This system does a lot of things for us,” said Suzanne Rollins, Bristol Regional’s vice president of clinical affairs and operations. “But one of the most important things it does is reduce the time it takes for nurses to respond to patient calls, which improves patient care and staff efficiency.”

Nurses who need assistance are able to call for the caregivers who are closest, Rollins said. Intercoms in each room also allow the staff to communicate more quietly without having to make announcements throughout the unit.

The system can also be used to generate reports that help nurse managers assign nurses and duties more efficiently, Rollins said.

“This helps us know exactly how many hours of direct patient care each patient receives,” she said.

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